Originally published by Geoffrey Moore on LinkedIn: Operational Excellence is the New Customer Intimacy. It was almost thirty years ago that Michael Treacy and Fred Wiersema, co-authors of The ...

Most organizations continuously strive to achieve operational excellence, but they spend less effort understanding customer needs — and few marry these two sources of customer value effectively ...

Operational excellence, driven by a continuous improvement mindset, offers a framework to bridge this productivity gap in the mining industry. Newsletters Amazon Prime Day Share a News Tip Featured ...

Aspen Technology, Inc., a global leader in industrial software, today announced that the largest petrochemicals company in the Philippines, JG Summit Olefins Corporation, is advancing its journey ...

Operational Excellence is Key to Scaling. Amazon’s mastering of rapid delivery in the 2000s along with the simultaneous rise of the smartphone gave rise to what we now call the on-demand economy.

In any industry, operational excellence depends on several factors, one of which is an efficient and reliable maintenance strategy. Whether you are self-reliant and carry out maintenance activities ...