News

NerdWallet on MSN2d
The new rules of airline loyalty programs
By Meghan Coyle, NerdWallet The free flights and elite status perks offered by airline loyalty programs are ultimately designed to do one thing: Get you to spend more money with the airline. But in ...
Qualtrics' president of product has a vision for agentic AI in the workplace: 'We're going to operate in a multiagent world'
The software company is employing agentic AI to give companies the insights to respond to customers faster and improve the ...
Zurich Insurance's new CRM is like Spotify for insurance agents — and it could improve customer service
Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...