This guide explains OTRS group-related configuration options, how to manage permission settings, and group-based permission reports.

EasyVista announces the successful completion of its acquisition of a majority shareholding in OTRS Group, a prominent ITSM provider headquartered in ...

The OTRS is the largest of the state’s six pension funds and, according to reports given at Thursday’s interim study, the only one still well below fully-funded.

DALLAS--(BUSINESS WIRE)--Broadleaf Commerce has signed up Emax Electronics, part of Middle East retail conglomerate Landmark Retail, as a top client for their ecommerce microservices. After a ...

Things to Do Things to Do Bookshelf: Broadleaf Conference founder takes position with Hub City Plus: literary festival news from Decatur and Dahlonega.

How to install the OTRS community edition help desktop platform on Ubuntu Server 20.04 Your email has been sent OTRS is one of the more popular open-source ticketing systems you’ll find on the ...

If all goes well, you should end up with the main OTRS work area, aka the Dashboard, which looks like Figure 7: Figure 7: OTRS agent dashboard The Dashboard is where you'll be spending most of your ...

When Broadleaf Books launched in January 2020, its mission was to create adult nonfiction that “expands the mind, nourishes the soul, and cultivates the common good” for readers and their ...

Former prime minister Tony Blair "in effect has refused" to appear at a parliamentary inquiry into so-called On The Runs (OTRS), MPs are told.

In Part 1, I introduced you to OTRS and guided you through the process of installing and configuring oTRS on your system. At the end of Part 1, you were able to log in to the OTRS Dashboard, which ...