Congratulations, you are now ready to start setting up your OTRS ticketing system. Subscribe to TechRepublic’s How To Make Tech Work on YouTube for all the latest tech advice for business pros ...

OTRS is a very powerful open-source ticketing help desk solution that any business would be smart to consider. I recently walked you through the installation of OTRS and now it’s time to dive in ...

OTRS is the shortened form of the Open Source Ticket Request System. As the name suggests, it’s a free ticketing software to manage customer tickets. OTRS allows answering customer calls and emails ...

OTRS’ simple interface allows agents to easily view and manage help desk tickets. Although OTRS seems like a very simple, no-frills option, the ticketing portion is open source and therefore ...

Integration Between OTRS and FileWave Offers IT Teams a Single Point of Contact for Easy and Efficient Multi-Platform Device and Task Management Better Together: Security and Audit-Proof Features ...

André Mindermann, CEO OTRS SPOC for device & task management. Better together: Security and audit-proof features of OTRS and FileWave bolster data and device governance Our integration enables ...

André Mindermann, CEO OTRS SPOC for device & task management. Better together: Security and audit-proof features of OTRS and FileWave bolster data and device governance Our integration enables ...

André Mindermann, CEO OTRS SPOC for device & task management. Better together: Security and audit-proof features of OTRS and FileWave bolster data and device governance Our integration enables ...