Three years after the launch of the 988 Suicide & Crisis Lifeline, the service is seeing increased call, chat and text volume ...

The Rice Steele 911 Center is being relocated from Owatonna to Faribault, and leaders on the project say they are making ...

A major fire response is underway in Greater London after a blaze broke out within some railway arches in South Harrow. The ...

The city of Aurora’s newly-launched “first point of contact” — called myAurora 311 — is now fielding around 400 calls each ...

Dozens of services are being impacted after the City of Philadelphia's blue-collar workers' union went on strike early ...

The SafeUT Crisis Chat and Tip Line is a Utah service that provides real-time, emotional support and crisis prevention 24/7/365 to students, parents, and educators. You can chat with a licensed ...

During a mid-June event at Otter Creek Church, musicians and activists praised PEPFAR for saving millions of lives and urged ...

By: Casey Smith Indiana Capital Chronicle For The Republic INDIANAPOLIS — Following months of scrutiny over millions in ...

To think that I never would have known about these historical events if not for PBS, and that we are now considering robbing ...

From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes.

A petition signed by nearly 900 residents calling for the preservation of an ambulance station in Devon will be presented to the board of an ambulance trust. The Totnes Road station in Paignton houses ...

Skies will be lighting up with fireworks on Friday, but so will 911 lines. Emergency response dispatchers face a flood of ...