Increasing client satisfaction and advancing corporate growth in today’s quickly changing digital economy depends on call ...

T-Mobile is partnering with OpenAI to develop IntentCX, an AI platform aimed at revolutionizing its customer service ...

Discover how to get a VoIP phone system that saves you money without sacrificing the features and capabilities you need.

The IT issue that affected personalized services for several hours on Friday has been resolved, the Social Security ...

It started with a disconnected phone in a Japanese garden. Now there are hundreds of "wind phones" in the world, including ...

Our research team analyzed a dozen of the top landline service providers to compile this list of the best landline home phone service providers, along with information to help you make an informed ...

Once completed you now have a full service phone system that can scale up to as many employees as you need to cover. Different services tiers are commonly offered, with cheaper plans offering ...

AT&T customers in Kentucky may have been without phone service since last night. Beginning around 4 p.m. Tuesday night, thousands of users reported to Down Detector that their AT&T iPhones were ...

As a result, most providers now offer broadband-only deals without paying for a landline service. However, since many still need a phone line to reach their homes, the cost of using it is just ...

Following months of teasers, HMD finally announced its Barbie-themed flip phone. The device is more or less a gamified Nokia 2660 Flip but features several software tweaks as well as a big styling ...

I can also talk about Verizon's prepaid plan options, which give you a way to get wireless phone service from Verizon for less. I've been tracking cell phone plans for Tom's Guide for nearly a ...

On top of all this, because they run VoIPcalls through software, they can offer not only a cheaper general phone service but also deliver a rich range of additional features, such as software ...