PLEASANTON, Calif.--(BUSINESS WIRE)--Medallia, Inc., the global leader in customer and employee experience, today announced that long-standing client TransUnion (NYSE: TRU) has won the 2025 Gold ...

As AI becomes the engine of customer-facing operations, the report outlines how companies can move beyond fragmented pilots and embed AI into their target operating models (TOM) by 2028.

Blue Yonder Corporate Communications: [email protected] U.S.: +1 480-308-3037 EMEA: +39 335 7849149 ...

CDK, the leading automotive retail software provider, today announced the expansion of the CDK Fixed Operations Suite to non-CDK DMS customers. Building on the suite’s success within the CDK ...

Oper8 Global Group Receives Frost & Sullivan's 2025 European Customer Value Leadership Recognition for Excellence in Edge Data Center Solutions By Frost & Sullivan Jun 19, 2025 Updated Jun 19, 2025 ...

By embracing the power of CXone Mpower, these organizations have streamlined operations, boosted customer satisfaction, and reimagined what's possible in customer service. We're proud to celebrate ...

In today’s competitive and fast-paced business landscape, operational efficiency is more than just a buzzword—it’s a necessity. At the forefront of this transformation is Oluchi Alapini, a ...