Susan Whinery loses $2,000 to fraudster on peer-to-peer payment platform Zelle, highlighting growing scam concerns.

NOVUS Glass has a long-standing reputation as a pioneer in the auto glass industry. The company’s origin story dates back to ...

A new Foxy Box Laser & Wax Bar location has opened its doors in Cambridge, Ontario, with franchise owners Tracy DeSantis and ...

Brian Maloney Jr. was flummoxed when he was served with a lawsuit against his family’s business, Middlesex Truck and Coach, in January. Maloney and his father, also named Brian, run the operation, ...

The agency said it is temporarily reassigning about 1,000 customer service representatives from field offices to work on the ...

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Online and offline customer contact points, also known as touch points, are business facets that deal with how a company interfaces with its customers. Although touch points technically deal with ...

Louis Vuitton Korea suffered a cyberattack that compromised some customer data, the second time in recent months that hackers have targeted the world’s largest luxury group.

Since DOGE took power in January, complaints about access to the SSA have been “skyrocketing,” according to AARP, the ...

Idaho Power is alerting customers to a recent increase in scams, with imposters contacting individuals by phone and going ...

Contact centres are booming on the continent despite the rise of artificial intelligence. As it turns out, people want the human touch.

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