Microsoft has expanded its Microsoft Services Premier Support family by adding an "Ultimate" option. What makes the new offering so "ultimate" is the fact that it focuses on proactive support and ...

Premier Mission Critical Support expedites incident resolution and mitigates the impact of system disruptions.

Microsoft, it would seem, launched a significant new support offering as of August 18. (T)he new offering, Premier Ultimate, is aimed at the company's largest customers.

Solving The Microsoft Support Problem: How to Choose the Right Alternative to Microsoft Unified Date: Wednesday, February 21 st at 11am PT / 2pm ET Microsoft's decision to replace its Premier ...

The Premier League and Microsoft have announced a partnership to provide AI support to fans across the league’s digital ...

The English Premier League and Microsoft on Tuesday announced a five-year partnership where the cloud giant will infuse its ...

Microsoft rolled out a new add-on to its Premier support program on August 10 that is aimed at companies with mission-critical needs.

Organizations with Microsoft Premier support accounts soon will need to create their Microsoft Intune support requests using the Azure Portal.

Premier Ultimate builds on the current Premier Support family of offerings by combining unlimited* problem resolution support with current Premier features such as proactive IT health assessments ...

Microsoft tends not to list pricing for its support services, and the Microsoft Services Web portal currently just shows the old Premier Support options, with no description of the new plan. Under the ...

Gartner is warning that Microsoft's new Unified Support program for business users could result in higher costs for some organizations.

Aspect claims that the Premier Support for Microsoft Lync maximizes the value of Lync investments by helping organizations maintain and deliver peak performance of their enterprise Lync solution.