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Traditional mission statements focus on the company, not the customer. To create a more customer-centric organization, start with changing your mission statement by giving it an external focus.
Walmart+ members drove around two-thirds of online food sales for the company in April, according to research by Brick Meets ...
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Amid wearable device slump, companies target repeat customersWith a prolonged slowdown in the consumption of wearable devices such as wireless earphones and smartwatches, companies in the space are counting on existing customers to make repeat purchases.
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