Inflation is playing a big part in how people are spending their money, with 70% of people having changed their spending ...

Behind every storefront, there's a story. The faces of dedicated business owners, their dreams and the pulse of local ...

Sam’s Club, a membership retail club and digital innovation pioneer, today unveiled a reimagined approach to its workforce ...

Enhancing both CX and EX can help your business boost employee satisfaction, increase customer loyalty and drive growth.

Description The Homeless Garden Project (HGP), founded in 1990 and based in Santa Cruz, California, provides job training, ...

Personalization doesn’t end on the website or app. Customers are looking for personalized assistance from in-store associates and customer service agents as well, an Incisiv and Talkdesk study found.

The power of well-trained associates cannot be overstated. In today’s retail environment, customers expect more than just a transaction—they want an experience. Associates who are trained in both ...

The department store’s legacy was a blueprint for modern commerce, and his influence is still alive in almost every retail ...

Retail accounting software is an essential tool for managing finances and inventory in retail businesses. Explore our top ...

We have some exciting news to share today around our partnership expansion with Amazon Web Services (AWS) that will revolutionize the way retailers operate, accelerate innovation, and make better ...

As we navigate the ever-evolving landscape of online retail, staying ahead of the curve is crucial for e-commerce success.

Running a small store can be challenging, especially during late-night operations when there are fewer staff, increased security concerns, and a need for fast service to accommodate late-hour ...