I recently was beaten to the punch by an excellent letter to the editor from John Ferencak, published May 29. The letter was written in response to a recent op-ed from U.S. Rep. Guy Reschenthaler and ...

Lawmakers addressed the letter to Commerce Secretary Howard Lutnick and Laura Grimm, acting administrator for the National Oceanic and Atmospheric Administration, which is housed in the Commerce ...

Whether you're a fresher applying for your first job or a professional making a career move, knowing how to write a compelling job application letter can make all the difference. The blog will outline ...

Writing a letter highlighting your skills and enthusiasm is crucial when applying for a job. Application letter samples for any position can help you present yourself professionally, whether you are ...

I made five unanswered phone calls, waiting more than one hour each time for someone to answer PPL Electric Utilities’ customer service line. I sent three unanswered letters to the office listed ...

On Nov. 9, I went to WinCo to pick up a few things I needed. Being on limited income, I keep a watchful eye on what I purchase but still had almost a half-cart full.

In Kenya, supermarket jobs are highly competitive, with numerous candidates vying for limited positions. To stand out from the crowd and increase your chances of securing a role, it's crucial to ...

Whether it’s shopping for clothes, queueing for a coffee or getting your car serviced, we’ve all experienced the miserable death of decent customer service in this country since the pandemic ...

In the 1970s TV show Rowan & Martin’s Laugh-In, the actress and comedian Lily Tomlin derided the then monopolist AT&T’s non-existent customer service with the catchphrase: “We’re the phone ...

Instead of accepting the notification for immediate maintenance, city hall’s Customer Care Service provided her with a questionnaire to be completed first before any service would be provided.

Mercury News Letters to the Editor for Dec. 26, 2023 By Letters To The Editor UPDATED: December 26, 2023 at 3:51 AM PST ...