CANVAS (The Concierge Alliance of Napa Valley and Sonoma) has launched the CANVAS Hospitality Excellence Awards, a new annual program “to enhance pride and reward Customer Service well done,” said ...

The service is delivered by people and for that reason your service excellence focus must give high attention to employee engagement, communications, training and, ultimately, auditing for results.

Prioritizing service excellence, above all else. It’s not just what we’re doing. It’s how we do it. Canadian companies have the resources to go above and beyond the status quo.

Talkdesk announced that it has been named a winner in the 2025 Excellence in Customer Service Awards, presented by the Business Intelligence Group.