Major service enhancement projects under the direction of Service Excellence. Our Information Technology and Student Engagement & Success teams are hard at work on simplifying and streamlining the ...

The service is delivered by people and for that reason your service excellence focus must give high attention to employee engagement, communications, training and, ultimately, auditing for results.

Nasdaq Governance Solutions has been selected by the Customer Service Institute of America (CSIA) as the first-place winner of the 2020 International Service Excellence Award in the “Division of ...

To achieve excellence, you must be ruthless on quality across the board—that’s the bottom line. So, how do startups escape mediocrity? Here are four service excellence practices to abide by.

Service excellence really is anything you can do to help your employees in making those correct decisions to serve their customers better. That is the goal, and consistency is key.

The CSSAC Excellence Award consists of a plaque and $1,500 honorarium that is subject to tax withholdings. This annual award was created to recognize a benefits-eligible support staff or service staff ...

KINGSTON, Jamaica - The Government has launched its first-ever Service Excellence Awards to recognise and reward public-sector entities demonstrating outstanding performance in delivering quality ...