In a letter to Army Secretary Dan Driscoll, families of the Flight 5342 victims say the Army has shown a troubling pattern of ...

The Social Security Administration says it has cut the time it takes to answer calls and reduced a backlog of disability ...

Though Commissioner Frank Bisignano has heralded the addition of AI assistants to the Social Security Administration’s ...

Experts question whether the agency possesses the authority to issue such letters. But ignoring an agency notice or request ...

It “might feel polite,” but it’s often “not enough to cut through the noise of a busy inbox,” says communication expert ...