Over 10 years ago, when life became hard, Ellen Webster set out to bring in some light, one handwritten letter at a time.

Looking to add a personal touch to your art without spending a fortune? Check out Erin Napier's affordable DIY tips that help ...

Include the customer's name at the top of the note (i.e., "Dear Chloe.") This will make the thank you note seem more personal and less like a standard form letter.