Tidio logo Tidio achieves top resolution rates with its AI agent Lyro - averaging 64% and peaking at 90% in AI customer support automation. Tidio blends human interaction and AI, excelling in ...

Moreover, it always stays within your knowledge base,” Tidio emphasizes. According to Gartner's 2019 Customer Service and Support Leader poll, live chat costs businesses an average of $8.01 per ...

Over the past decade, Tidio developed tools like live chat software, chatbots, a ticketing system, order management, response bots, multichannel inbox, previews of customers’ live lists, and ...

During the pandemic especially, it's become overwhelming for small- and medium-sized businesses (SMBs) to answer all of their customer service requests. A Freshworks survey found that companies ...

Tidio announced the launch of Lyro, ... According to Gartner's 2019 Customer Service and Support Leader poll, live chat costs businesses an average of $8.01 per contact.