Welcome to the Money blog. Today: meet the man who's paid to taste biscuits; an ex-call centre worker reveals a tip for ...

The customer service troubles came after the SSA announced plans in late February for a “massive” restructuring of its operations, including a workforce reduction target of 12 percent — from 57,000 to ...

One of the easiest things for good people to notice is rudeness. There is really no way to mask it. They will take note of ...

Across the customer service world, the advantages of self-service for companies and customers are clear. But the best way to drive customers to self-service is a lot murkier. For some, the thought was ...

TPMS may not always be top of mind during a tire replacement or sensor install, but it should be. A single missed step can lead to customer comebacks, meaning added expenses you may have to cover.

Hawaii restaurants tap robots for service gains In 2024, the Polynesian Cultural Center ordered five food delivery robots from Shakabots to service its Gateway Buffet restaurant.

Beach tips for having the most fun W.F. Strong: What’s your favorite thing to do at the beach? Scarlett: It’s really a balance between, like, picking up all the cool and pretty seashells and also I ...

So, just a few helpful hints to help keep the course you’re playing in good shape. Most golfers drive carts while playing. When you do, keep in mind, these vehicles are not toys and thus should not be ...

RG&E Vice President for Customer Service, Christine Alexander, knew these penalties were coming. “It’s only 52 complaints for RG&E. And of those 52 complaints, we know that a lot of them is centered ...

For the past week or two, league sources that spoke with The Post have said they don’t expect Giannis Antetokounmpo to leave Milwaukee. The star has said as much himself, reportedly expressing a ...