THE Bangko Sentral ng Pilipinas (BSP) is seeking to tighten regulations on online gambling payments to prevent the misuse of financial services and implement closer monitoring over the sector. The ...

Recently, Verizon CEO Sowmyanarayan Sampath sent an email to customers. At first, it seems like the kind of generic corporate communication that big companies send from time to time. You know, the ...

The petitioners challenged two Maharashtra govt orders that prohibited the collection of service charges or convenience fees ...

A federal appeals court vacated the Federal Trade Commission's Click to Cancel rule -- which was to go into effect next week ...

With Verizon seeking permission to lock phones to its network for six months or longer instead of the current 60 days, a ...

Businesses can expect to pay a premium for Windows 10 Extended Security Updates, while educators will pay next to nothing.

A study reveals that people exhibiting customer courtesy boost self-esteem and performance among workers, improving overall ...

A study reveals that the telecom customer journey in the EU is significantly impacted by 34 distinct regulatory obligations ...

The best customer service reps are empathetic, adaptable, and clear communicators—qualities every leader needs in uncertain ...

THE UK’s biggest energy supplier has been forced to pay out £1.5million to customers after a series of billing errors.

Positioned within the Suez Canal Economic Zone, the Sokhna Logistics Park brings together three core logistics functions in ...

Taking a thoughtful, proactive approach to reputation management by building positive PR helps maintain and restore trust ...