News

For the fourth year in a row, Southwest Airlines took the number one spot for highest passenger satisfaction in the economy and basic economy segment, with an overall score of 694 points out of 1,000.
While airline travel is often frustrating, you don’t have to resign yourself to a completely miserable experience. As a passenger, you have certain rights set out by the U.S. Department of ...
Airlines are grappling with a skewed value chain globally and historically, the profit margin has never crossed 5 per cent, according to IATA Chief Economist Marie Owens Thomsen. Also, she ...
Persistent supply chain challenges, strong passenger demand reshape global airline industry. ... and nearly 80% of travellers agreeing that air travel is good value for money. ...
The airline also came in at number one for premium economy passengers in 2023, with a score of 848. Delta ranked highest in J.D. Power’s 2024 first/business rankings too, with a score of 743.
The nation’s top airlines executives were grilled on Capitol Hill on Wednesday for larding on fees for checked luggage, assigned seats and other perks to extract more money from passengers. D… ...
IATA regional VP the Americas Peter Cerda, speaking at the IATA AGM, stated (02-Jun-2024) over 90% of tourists in the Americas region arrive by air, adding: "Air transportation is the main and most ...
Business travelers account for 12% of airlines' passengers, but they are typically twice as lucrative—accounting for as much as 75% of profits.
Southwest, JetBlue, and Delta went head-to-head in a new passenger survey ranking the best North American airlines across each cabin class—here are the results.