Insurance industry convergence is growing as insurance companies work across industries to drive new sources of revenue.

A CRM migration to the cloud from an on-premise system is an opportunity to streamline operations, boost customer engagement, ...

Multimodal search uses AI and machine learning to understand and interpret multiple input modes—such as voice, images, and standard text—to generate more accurate search results. Learn business ...

Even with the best architectural plans, building a new home is full of on-the-spot decisions, juggling dozens of suppliers, ...

Executive B2B product marketing leader with over 20 years of experience driving and executing strategic industry marketing plans and budgets, including campaign management, sales enablement, content ...

Amit has been a CX practitioner for over 25 years. He’s worked in multiple B2B industries such as life sciences, high tech and discrete manufacturing, helping customers modernize, and transform ...

Alwin Zachariah is an independent marketing strategist and content marketer, with a keen interest in driving brand discovery and consideration through identifying opportunity segments, understanding ...

Die Service-Mitarbeitenden an der Kundenschnittstelle sind entscheidend für den Aufbau enger Kundenbeziehungen. Gut gerüstetes Service-Personal kann die Kundenzufriedenheit und die Markentreue fördern ...