MORRISON, Ill. (KWQC) - Whiteside County’s new centralized 911 dispatch center is officially up and running, streamlining ...

A new class of graduates is ready to take the floor answering emergency calls for the Kansas City, Missouri, Police ...

Mayor Jerry Dyer, along with city council members and law enforcement, gathered to announce a new facility for 911 ...

As Nashville first responders prepare for one of their busiest weekends of the year, the 9-1-1 dispatchers who direct them ...

The city said the strike is posing unacceptable threats to public safety as more than 9,000 AFSCME District Council 33 ...

CommsCoach is AI-powered technology designed to give dispatchers real-world experience in a controlled environment in ...

WASHINGTON, D.C. (7News) — Nearly a year after a tragic system outage at the D.C. 911 dispatch center, 7News is sitting down with its director to discuss what has changed within the agency and ...

During a 12-hour window between 4:00 p.m. on Thursday and 4:00 a.m. on Friday, the Montgomery County’s 9-1-1 Communications Center experienced an unprecedented surge in incoming calls. Over the course ...

MOREHEAD, Ky. (ABC36 NEWS NOW) — A new safety feature in Rowan County could help save lives. Morehead 911 Dispatch now has the capability to receive text messages to 911—becoming one of the ...

When a guest called 911, "the caller experienced a hostile male dispatcher, who according to the caller, accused her of not being cooperative because she was unable to give the precise location of ...

Yes. A 911 dispatcher can authenticate, through radio communication and other methods, whether a person with a badge or driving a car with blue lights is a real law enforcement officer. THE PROCESS ...

Later on during the 911 call, the dispatcher assures Stevens that she is not going to die. "I don't know why you are freaking out. It's OK. I know the water level is high," the operator said.