If you’re looking to speak to a person at Amazon, try typing “Talk to a representative” into the live chat system. The messaging assistant will provide you with three options: ...

Andy Jassy was faced with a life-changing decision: Whether or not to be the first CEO to follow Jeff Bezos at Amazon. Before making a decision, he spoke to the person who mattered most.

Angela Sheldon, a sixty-two-year-old from Northern Virginia, would love to use Alexa to have a chat with her dead mother — who she tries to speak to now every day anyway. “As it is now, I get ...

Well fear not: Amazon unveiled a new feature in the works for its virtual assistant Alexa that can read aloud in a deceased loved one's voice based on a short recording of the person.