To build long-term loyalty and relevance, brands must evolve with their customers and stay aligned with their expectations.

A non-binary media professional was shocked to receive a hostile rejection email because of the ‘they/them’ email signature ...

Learn how to avoid common email mistakes and choose the best way to address someone in an email without knowing their name as an administrative assistant.

Compare and contrast S/MIME and PGP, the two most common standards for email encryption. Learn their pros and cons, and how to decide which one suits your needs better.