According to a Wall Street Journal report that cites investors close to SpaceX, the company has agreed to invest $2 billion in Musk’s AI startup xAI. The investment would reportedly be part of the $5 ...

When you have a customer asking questions, or even more importantly, having a problem with your company, the most powerful thing you can do is pick up the phone.” ...

A study analyzing 500,000 customer service interactions shows chatbots struggle with complex issues while human agents excel ...

The startup is leaning on Musk’s business empire to play catch-up in the AI race.

The unusual behavior of Grok 4, the AI model that Musk's company xAI released late Wednesday, has surprised some experts.

Elon Musk's xAI said Grok's behavior was due to an update that caused it to prioritize engagement, even if posts contained ...

Much of Elon Musk’s business empire is in disarray, but his rocket-and-satellite company is riding high.

Tech giants including Amazon and Microsoft restructure their workforce as artificial intelligence transforms industries, ...

With AI decimating web traffic that supports news sites, a fundamental rethinking of how journalism is valued, accessed and ...

Elon Musk's xAI faced internal backlash after Grok's antisemitic posts. Workers demanded answers — and one said they would ...

In the buy-side FX space, speed and clarity are essential. This session covers how to make real-time sense of IB Chat—whether ...