The Securities and Exchange Commission (SEC) has established at its head office in Makati a help desk to handle on-site client inquiries, feedback and complaints — and it ...

The Qantas breach appears to be isolated to a third-party contact center that the airline uses for customer service queries.

Discover how AI-driven speech analytics is revolutionizing call centers by enhancing customer experience, improving agent ...

Palm Beach Police are using surveillance and advanced technology. Their high-tech center must have safeguards to prevent ...

In June, workforce centers around the state began offering access to a new American Sign Language (ASL) pilot program.

A Tools for School gathering will be held from 10:30 a.m. to 1 p.m. Thursday, July 3, at the Aiken County Public Library, 314 ...

An Alabama elementary school student and twin girls from Dallas are among the more than 100 people who have died in the flash ...

5K run: The inaugural San Diego Fourth of July 5K run will be held at 4S Ranch Sports Park, 16118 4S Ranch Parkway. The 5K ...

The Parris Island Marine Band will perform at 7 p.m. Monday, June 30, at the Roland H. Windham Performing Arts Stage at ...

WASHINGTON — House Republicans are preparing to vote on President Donald Trump’s $4.5 trillion tax breaks and spending cuts ...

The IRS has lost more than a quarter of its employees under the Trump administration and faces further staffing cuts.

A new report from the Identity Theft Resource Center found impersonation scams like these increased 148% over the last year. The report found more than half of those scammers are impersonating ...