Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks ...

“The missions won’t change,” Brandt said of the merger ... Department of Agriculture and the Nebraska Game and Parks ...

The Catholic Church is an institution of remarkable longevity. The year marks the 1,700th anniversary of the Council of ...

Process alone doesn’t drive change—people do. The most meticulously planned strategies will fail if employees aren’t engaged, ...

In diverse industries-from technology startups, Cloud providers, software developers, and cybersecurity firms, to financial ...

Here are eight proven strategies to ensure your internal communication supports, rather than sabotages, your organizational ...

As digital natives, Gen Z has catalyzed technological change in the manufacturing sector. Technologies such as AI and machine ...

While CBT, positive psychology, motivational interviewing, and 12-step models help many, contingency management rewards healthy choices and remains underused.

A look at the principles, behaviors, motivators and enablers that are key to a continuous-improvement culture transformation.

Better management also provides other benefits ... taxpayers and transit-dependent populations. Change requires leadership, a straightforward narrative and investment in new digital technologies.

CMOs can scale their marketing with automation and storytelling. See how a brand used AI, creativity, and data to drive ...