Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and ...

By integrating advanced strategies and digital technologies, manufacturers can cultivate stronger customer relationships and ...

Two days after the Lane Transit District (LTD) delivered its inaugural State of the District address, the transit district's ...

Members of the Palm Springs Airport Commission plan to gather more public input at an open house scheduled for Nov. 7 before ...

In the world of customer service, innovation isn't limited to technology— it's also reshaping how businesses pay for the ...

Five-year-old AI customer service startup Neuron7 just closed an oversubscribed $44 million Series B round led by Keith Block ...

Conduent, Inc. of Newark, formally challenged the New Jersey Turnpike Authority’s Sept 27 vote to award the 11 year contract ...

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. Be aware of fraudulent email (phishing), mail and telephone (including text ...

unanimously awarded Tuesday by authority commissioners to TransCore LP of Union to operate the customer service center, bypassing the current E-ZPass operator, Conduent State & Local Solutions Inc ...

Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $100 billion in government payments annually, enabling 2.3 billion customer service interactions ...

Software as a service has many business applications including file sharing, email, calendars, customer retention management, and human resources. SaaS is easy to implement and easy to update and ...