Launch dates don’t build customer loyalty—outcomes do. Here's why CX leaders are shifting from velocity to impact.

Palantir Technologies Inc.'s AI and defense strengths drive growth, but high valuation prompts caution. Click for my updated ...

BCG's Matthew Kropp offered a game plan for agentic AI workflow evolution, employee adoption, and organizational change.

Free stuff is great for customers and a wonderful marketing tool for businesses. But there are limits, and there is a right ...

In response to rising demand and the accelerated adoption of Agentic AI across multiple industry verticals, 4Sight Holdings Limited is investing R20 million over the next two years to develop relevant ...

The success of Hebbia's approach has implications for the broader enterprise AI market. While chatbot platforms continue to proliferate ...

Responding to the ever-changing e-commerce scene by utilising deep learning models for CLV forecasting in a variety of contexts. Client lifetime value is an important KPI for companies since it shows ...