Revolut and Monzo customers proved to be the most disgruntled customers in the second half of last year, according to the ...

Fintechs may be giving banks a run for their money on innovation, but fresh data reveals they’re also competing on the ...

The Consumer Financial Protection Bureau (CFPB) recently issued its annual report analyzing the consumer complaints it received in 2024.  The ...

Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks ...

NEW YORK, April 26, 2025 (GLOBE NEWSWIRE) -- United States Imagine this: It's a warm summer day, and you're getting ready to slip into your favorite pair of sandals. But as you glance down at your ...

In today’s hyper-competitive business landscape, customer satisfaction isn’t just a metric, it’s a survival imperative. Zero Complaints: The Path to Continuous Value Creation by Gautam ...

Yokohama produces high-quality tires for a variety of types of vehicles including passenger, performance and commercial tires, designed for efficiency, safety and durability. Founded in 1917 ...

Dun Laoghaire-based TD Barry Ward has also encouraged customers who have been left out of pocket to send a complaint to the Ombudsman and ... passengers into expecting that they will get poor customer ...

It's sad that the customer service is so bad! I've never seen a company with such atrocious customer service, and almost no ability to safely track an order. They use Shop which is an awful app ...

Keith says he is investigating complaints from a Sunoco station in West Carrollton and another in Farmersville. “When we have a complaint from a consumer, we go out and check to see what the ...

Disgruntled customers have bombarded the affordable fashion brand with requests for answers to an array of complaints, with many alleging that their efforts to contact customer service have failed.