There is no evidence that Athena was part of these scams — only that their machines were used. Athena reports that it has 800 ...

This blog shares 14 proven tactics to help brands drive loyalty, increase repeat purchases, and grow customer value.

Free stuff is great for customers and a wonderful marketing tool for businesses. But there are limits, and there is a right ...

now called a contact list, is slightly different. To the left of the app, click on the People icon. On this new screen, ...

Squarespace is a popular website builder that probably sponsors your favorite podcast. I spent one week testing it to see how ...

With this valuable information, any company in any industry can learn from the investment Verizon is making in customer ...

Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken seriously and ...

Coinbase expects to pay $180 million to $400 million relating to remediation costs and voluntary customer reimbursements related to this incident, which saw attackers gain access to users personal ...

A major chain has urged customers to be wary following a scam email sent to a shopper yesterday (April 14). M&S client, Alan Mclean, received a notice appearing to be from the brand, offering the ...

When you subscribe to iCloud+, you gain access to Hide My Email. The iCloud Hide My Email feature allows you to generate dummy email accounts that automatically forward any emails sent to that account ...

In this post, we go over the top strategies of how to write a winning customer review email. And yes, you’ll get a free customer review email template. Now, let’s improve your response and review ...