SCOTTSDALE, Ariz.--(BUSINESS WIRE)--At its annual customer conference Blue Yonder ICON, Blue Yonder’s Cloud and Customer Experience team announced several initiatives and programs geared toward ...

NASHVILLE, Tenn. & DALLAS, May 05, 2025--To honor its customers who are driving digital transformations of their supply chains, Blue Yonder recognized the most pioneering companies with the ICONic ...

Blue Yonder will demonstrate these supply chain knowledge graph-based Cognitive Solution capabilities during a breakout session and in the Innovation Experience at ICON 2025. About Blue Yonder ...

KARLSRUHE, Germany & DALLAS, November 19, 2024--With rapidly changing consumer behavior, supply chain disruptions and inflation, retailers need to make faster decisions to meet customers’ demand.

In February, Blue Apron reported net revenue increased 2% year-over-year from $460.6 million in 2020 to $470.4 million in 2021, primarily due to improvements in key customer metrics, such as ...

Blue Shield of California Executive Vice President of Customer Experience and Chief Information Officer Michael Mathias notes that he wants his legacy to be developing the next generation of ...

Microsoft and Genesys, a global provider of contact center software, recently announced a partnership to enable enterprises to run Genesys’ omnichannel customer experience solution, Genesys Engage, on ...

Today's communication with businesses are powered by emerging technologies and supported by humans. NICE Enlighten, a purpose-built AI for customer experience, has operations, agents, and ...