1 The average global banking customer retention rate in 2025 is 82.4%. 2 Digital-only banks now hold a customer churn rate of ...

Breaking up is hard to do. A year ago, US grocery giant Albertsons was set to merge with rival Kroger to create a powerhouse in the market. That liaison didn’t survive under regulatory scrutiny and ...

These leading American financial institutions excel at keeping customers satisfied and loyal through service, trust-building ...