Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

Artificial Intelligence - Do people find AI agents helpful for customer service? Do they feel that AI agents understand their needs accurately? To find out, researchers surveyed 508 consumers and ...

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Denodo, a leader in data management, announced the availability of the Denodo DeepQuery capability, now as a private preview, and generally ...

WATCH: President Trump appoints child cancer survivor as honorary Secret Service agent 'He has always dreamed of becoming a police officer.' ...