On 10 July in the year 2000, Sharon started as a casual helping out our Records Department with administration work. One day ...

The agency said it is temporarily reassigning about 1,000 customer service representatives from field offices to work on the ...

A study reveals that people exhibiting customer courtesy boost self-esteem and performance among workers, improving overall ...

Adidas disclosed a data breach after a third-party customer service provider was hacked, stealing customer data. All those involved should be on the lookout for phishing scams.

“It mainly consists of contact information relating to consumers who had contacted our customer service help desk in the past. “Adidas is in the process of informing potentially affected ...

The sportswear giant said hackers stole “mainly” contact information of people who have dealt with its customer service desk.

In the latest in a series of cyberattacks targeting prominent UK retailers, sportswear giant Adidas has confirmed that customer information has been stolen. The breach, which Adidas became aware of on ...

Jaysea Lynn published her debut novel, 'For Whom The Belle Tolls,' on May 6. The romantasy book is based on a story Lynn developed from a series of viral TikToks she created — here's how she ...

As a Service Desk Agent, you’ll be the first line of defense, providing fast, friendly, and efficient technical support to keep our team running smoothly. If you thrive in a dynamic environment, enjoy ...

We are seeking a proactive and customer-focused Service Desk Agent I, providing first-level technical support and troubleshooting to ensure seamless IT operations. Skilled in resolving issues ...

Follett Software, a leading provider of K-12 software and services, is proud to announce the launch of Follett Destiny® Help Desk, a comprehensive new K-12 solution designed to optimize resource ...