The help desk software market is growing rapidly as businesses of all sizes adopt new technologies to improve customer satisfaction and streamline operations. In this guide, we will help you ...

An airline gate agent was caught on camera online shopping while working behind the counter. The video left commenters ...

Adidas disclosed a data breach after a third-party customer service provider was hacked, stealing customer data. All those involved should be on the lookout for phishing scams.

Customer service is crucial to every business, and most companies need software to manage their customer support workflow. Help desk software makes managing this workflow easy and boosts your ...

Seeking to enhance your customer support experience? Mobile apps for help desks empower support teams with the capability to handle tickets and address problems on the go. Explore our top mobile ...

All her Co-workers love her and I see why. From the Service Desk to Gardening, speak highly of #Shauna. I’m a long time customer and I’ve seen Home Depot grow, especially since #Shauna manages it.

Sean Walsh – Service Desk Lead Sean has over 20 years of experience in customer service and technology support. He joined Sac State because he believes education and technology can improve lives. Sean ...

She informed me she has no copy of the flyer but take my item to the Customer Service desk. I told her I would go and get the sign on the shelf but did not want to delay the customers in line.

A phenomenon older generations are calling the 'gen Z gaze' is going viral on social media with users sharing customer ...

During a press conference, Lieutenant Carrigan Bennett said a store employee called 911 around 3:15 p.m. after the customer service desk received a bomb threat.

I am almost certain that the customer service desk at The Gazette probably cringes every time I call to complain about a delivery issue.