How to Increase Sales Through Customer Service. Excellent customer service can result in repeat business and word-of-mouth referrals. A 2011 American Express survey found that 70 percent of ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

Finastra, a global leader in financial services software, has announced key additions to its executive team. These strategic hires strengthen the company’s ability to deliver innovative, ...

ROCHESTER, N.Y. (WROC) — The New York State Public Service Commission announced Thursday that RG&E and NYSEG failed to meet 2024 customer service standards, resulting in a combined $20 million … ...