How to Increase Sales Through Customer Service. Excellent customer service can result in repeat business and word-of-mouth referrals. A 2011 American Express survey found that 70 percent of ...

McHutchison recently promoted Colton Carter as new sales representative for Tennessee, Northern Mississippi and Northern Alabama. Carter, a native of Raleigh, North Carolina, has worked as a turf ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

Loni Smith, customer success training manager, won a Customer Service Training Professional of the Year award. The 24-member Tranont Customer Success Team supports customers and more than 35,000 ...

Tranont’s Customer Success Team wins Bronze for Department of the Year; Loni Smith wins Bronze for Customer Service Training Professional of the Year Tranont won two Bronze Stevie Awards in the ...

SAN FRANCISCO, April 9 - Verizon (VZ.N) said an AI assistant for the company's customer service representatives built using Google (GOOGL.O) models had cut down on call times and freed them up to ...

W elcome to our seventh annual “CRM Top 100” issue, where we highlight the hottest trends and technologies in the three pillars of CRM—customer service, marketing, and sales—as well as the 100 leading ...

Benefits Think How to stop the customer-service rep turnover madness By Kim Eckelbarger February 24, 2025, 5:30 a.m. EST 3 Min Read Adobe Stock ...

Commenting on this launch, Johair Marafi General Manager of the Retail Banking Division at ABK, said: “We are committed to enhancing the customer experience and achieving integration between branches ...

Premier Bank is recruiting sales representatives to work across nine counties in Kenya, including Nairobi, Mombasa, Kisumu, and Wajir The sales representatives will promote and cross-sell the bank ...

Broadband customer service ISPs say their “excellent customer service” is why users don’t switch providers ISPs tell FCC that mistreated users would switch to one of their many other options.