The million dollars didn’t materialize, but connections did. Needing work, he took a telemarketing job at a company called ...

City Power has announced the implementation of new tariffs effective from July 1, as part of its efforts to balance financial ...

Too many organizations treat CX as a function, not a culture, leaving growth, loyalty and employee alignment on the table.

Finance has taken over responsibility for mega welfare services agency Services Australia. Central control is back, big time.

Old Mutual has appointed Prabashini Moodley as chief executive officer of its newly configured Life & Savings segment, ...

Smarter AI agents need smarter data. Knowledge graphs can help by providing a shared data foundation that enables agents to ...

Farragut announces leadership changes, with Michelle Pence as Director of Administrative Services and Chris Sheffield as ...

Automakers Ford, Nissan, and Honda have issued new safety recalls this week, covering hundreds of thousands of vehicles ...

WoodenStreet secured INR 354 Cr (about $43 Mn) in Series C, where Premji Invest, the family office of Wipro founder Azim ...

Investing in and continually improving a well-crafted and personalised agent rewards strategy should complement, and never ...

A national park tour guide is an example of leadership in action. It’s not just about showing people around but about ...

Capital One's head of AI foundations explained at VB Transform on how the bank patterned its AI agents after itself.