In an unpredictable landscape, top equipment finance executives talk talent, technology and the leadership mindset needed to ...

The Social Security Administration says it has cut the time it takes to answer calls and reduced a backlog of disability ...

A study reveals that people exhibiting customer courtesy boost self-esteem and performance among workers, improving overall ...

The best customer service reps are empathetic, adaptable, and clear communicators—qualities every leader needs in uncertain ...

Here’s what Cisco partners should know about Cisco 360’s benefits and incentives, the Cisco Partner Incentive Estimator, and ...

The million dollars didn’t materialize, but connections did. Needing work, he took a telemarketing job at a company called ...

How to Increase Sales Through Customer Service. Excellent customer service can result in repeat business and word-of-mouth referrals. A 2011 American Express survey found that 70 percent of ...

Organizational structure is also a fundamental core to create salary structures for an organization. Once the structure is established, salary ranges can be created for each job in the organization.

OnePlus has expanded its customer service offerings in India, introducing doorstep pickup and drop services across more than 19,000 pin codes. This initiative aims to improve the customer experience, ...

The Crisafulli Government is delivering for Queensland with vital support for the State's 495,000 small and family businesses, and a $1 billion digital fund. The Customer Services and Small Business ...

OTTAWA, Ontario-- ( BUSINESS WIRE )--Mitel Networks Corporation, (together with certain affiliates, “Mitel” or “the Company”), a global leader in business communications, today announced that it has ...