Too many organizations treat CX as a function, not a culture, leaving growth, loyalty and employee alignment on the table.

Customer loyalty evolution experienced cognitive-affective-conative-action sequence. During the process of cognitive loyalty forming, utilitarian value is the primary factor of customer value, which ...

After dozens of meetings with commerce media executives at Cannes Lions 2025, one thing became crystal clear: companies that ...

SAN ANTONIO, June 20, 2025 /PRNewswire/ -- Frost & Sullivan is pleased to announce that Oper8 Global Group has been awarded the 2025 European Customer Value Leadership Recognition in the edge ...

Oper8 Global Group Receives Frost & Sullivan's 2025 European Customer Value Leadership Recognition for Excellence in Edge Data Center Solutions By Frost & Sullivan Jun 19, 2025 Updated Jun 19, 2025 ...

SAN ANTONIO, June 19, 2025 /CNW/ -- Frost & Sullivan is pleased to announce that Oper8 Global Group has been awarded the 2025 European Customer Value Leadership Recognition in the edge modular and ...

In general, customer satisfaction with quick-service restaurants stayed the same as last year, coming in at 79 out of 100, according to the ASCI Restaurant and Food Delivery Study 2025.

After the Search Engine: Brand’s Enduring Value in the Age of AI-Directed Customer Journeys (MT.PHOTOSTOCK - stock.adobe.com) By Michael Cohen Contributor June 16, 2025 8:35 AM PT ...

How to increase Customer Lifetime Value In short, brands can maximize CLV by increasing the amount of money each customer spends and increasing the number of times each customer orders. Let’s talk ...