A Walmart employee claimed a customer called the police after accidentally overcharging himself for avocados at self-checkout, accusing the store of "robbing" him.

A customer called police on Walmart after mistakenly charging himself for 999 avocados, claiming the store was "robbing him" before being handcuffed after he demanded compensation.

Adidas confirms a data breach through a third-party vendor, affecting customer data like names and emails, but it assures no financial information was compromised.

Scammers are setting up fake customer service responses to lure people who have trouble with legitimate companies.

America’s Best Customer Service 2025 highlights companies that excel in delivering the best customer experience using a variety of measures, including public data and a large-scale confidential ...

"The customer is always right" is an adage most people are inherently familiar with, whether or not they have experience working in customer service. Though its usage is ubiquitous, its alleged ...

Customer-centric supply chains are those that place the customer experience at the center of all decisions within their supply chain. With the data that is available today, and technologies such as ...

The financial services organization overhauled its customer service operations, weaving together machine learning models, generative AI, and customer journey mapping to improve customer experience ...

Who has America’s best customer service? Here is a list of the top-ranked companies. The rankings, according to USA TODAY and Plant-A Insights Group, recognize winners across 67 sectors.

Russian manufacturer JSC Vektor has unveiled a new counter-unmanned aircraft system (C-UAS) at the World Defense Show (WDS) 2024 held in Riyadh from 4 to 8 February.

Vektor Medical has secured a $16 million Series A investment co-led by Solas BioVentures & TVM Capital Life Science.

Finding the right bank for you isn’t just about fees and interest rates. These banks set the gold standard for customer experience.