From conference engagement and digital content councils to asynchronous patient journey mapping and Delphi reviews, these programmes will continue to gain momentum in the months to come. 9 I’ve ...

10 ways to start (or continue) your patient engagement journey It’s been many years since “patient centricity” first started being thrown around by life sciences companies.

UCLA researchers have developed an AI system that turns fragmented electronic health records (EHR) normally in tables into ...

Cancer care is among the most resource-intensive and strategically complex service lines in modern healthcare. In response to rising cancer incidence, workforce challenges and shifting patient ...

A new Mayo Clinic AI tool detects dementia patterns in brain scans with remarkable precision, potentially transforming early ...

Mayo Clinic researchers have developed a new artificial intelligence (AI) tool that helps clinicians identify brain activity ...

In Part I of this article, Robinson shares the team’s process of bridging clinical excellence with compassion and maintaining ...

This study evaluates service quality in the outpatient department of a healthcare facility using the SERVQUAL model, complemented by emotional and journey mapping techniques. The research aims to ...