Then go through the following eight tips to run a customer-friendly business. 1. Introduce a customer-oriented vision statement for your company. The ideal vision statement highlights what your ...

MISSION, KS--(Marketwired - Nov 21, 2014) - (Family Features) Today's holiday shoppers have dozens, if not hundreds, of options for their gift purchases. Small business owners can compete for ...

Letting them know when call volumes are low or high is a customer-friendly way to impress. If you’re struggling with the volume of calls, customer service outsourcing could be the answer. Whether this ...

There's one point I find myself needing to stress repeatedly as a customer service consultant: If you want to be known for great customer service, you have to provide that great customer service ...

But ISPs have responded through a lobbying group, claiming that they offer “effective and user-friendly” customer service and therefore new regulations are not needed … ...