News

Brighton and Hove City Council moved its customer service teams out of the two town halls and into the Jubilee Library, Hove Library and three family hubs last month. But union official Diana ...
PDSA Vet Nurse Shauna Walsh shares her top tips for creating a garden paradise for you and your pet. Avoid poisonous plants “Some of our most common garden plants are actually really toxic to pets.
Hawaii restaurants tap robots for service gains In 2024, the Polynesian Cultural Center ordered five food delivery robots from Shakabots to service its Gateway Buffet restaurant.
The county's pet-friendly shelter is the West Boynton Recreational Center, 6000 Northtree Blvd., Lake Worth, FL 33463, and is only available to Palm Beach County residents who live in a mandatory ...
In this edition of “Ask the Board," we feature accomplished entrepreneur Vanessa Yakobson, CEO of Blo Blow Dry Bar and Founder of LashKind. Yakobson shares her customer service tips for ...
05-30-2025 FAST COMPANY EXECUTIVE BOARD The cost of ignoring customer experience: Why poor service is your biggest expense Great CX doesn’t require perfection—it requires intention.
Ten years ago, Gladly burst onto the CX scene with a revolutionary idea: to put customers at the center of customer service. As other platforms revolved around tickets and cases, Gladly created a ...
German sportswear giant Adidas disclosed a data breach after attackers hacked a customer service provider and stole some customers' data. "adidas recently became aware that an unauthorized ...
State Rep. Brian Lorenz, a former bartender and waiter, is sponsoring and testified for House Bill 209 which would exempt tips from state and municipal taxes.
Walmart Is Preparing to Welcome Its Next Customer: The AI Shopping Agent As consumers begin to use AI agents to do their shopping, retailers are trying to figure out how to market to bots in ...