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At this Chinese hotel, guests could be greeted by a red panda as part of a special wake-up service, until the government told the hotel to stop the service.
Surveys reveal: More than half of guests now choose contactless hotel check-in formsThe shift to contactless technology in the hospitality industry is far from new. Hotels have gradually left ...
A post about a hotel staff member's unexpected response to a guest's "crazy" request has gone viral on Reddit. The post, shared by John Patton (u/JBPII), has amassed more than 35,000 upvotes since ...
The Renaissance Newark Airport Hotel is warning guests at the check-in desk not to take showers at the hotel because of ongoing water testing after two guests last year were diagnosed with ...
With average U.S. hotel occupancy on track to reach 63.8% in 2023,just shy of the pre-pandemic level of 65.9%, business and leisure travelers are packing into hotels throughout North America for a ...
J.D. Power has released its annual North America Hotel Guest Satisfaction Index Study, revealing the state of the guest experience as travel returns to normal.
A guest staying at the CasaSur Hotel in Buenos Aires, Argentina, claimed to have heard a “lot of noise” coming from Payne’s room shortly before his death.
Just over two years after it reopened under new management and a fresh identity, The Beacon hotel on Ocean Avenue has ceased accepting reservations, gone dark on booking platforms and left some ...
Thousands of hotel workers began a multiday strike in several cities across the U.S. to press for higher wages and increased staffing after contract negotiations with major hotel chains Hyatt ...
The World Luxury Hotel Awards, established in 2006, is widely regarded as the pinnacle of recognition in the luxury hospitality industry. With over 100 categories, it honors the finest hotels globally ...
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