Automation can also elevate customer interactions by maintaining consistent, respectful communication. In business, this ...

Robotic Process Automation (RPA) has transformed significantly over the past few decades – from simple screen-scraping scripts in the 1990s to today’s AI-driven autonomous agents., Product Manager at ...

Computer history is not only a history of machines but also of politics, culture, language—and human work. Julia Ravanis' ...

Whenever President Trump’s tariff fiasco comes to an end, we will turn attention to the lasting impacts. It is not a pretty ...

Nostalgia is a killer. The term, originally coined in the late seventeenth century, described an illness that came in ...

AI is here whether we like it or not. But who owns it, and who gets to use it, are questions that are far from being settled.

The magnitude and frequency of aviation incidents have stimulated a search for answers ranging from small fixes to extreme ...

Over the course of my career, I’ve had three distinct moments in which I saw a brand-new app and immediately felt it was ...

When the next recession hits, companies facing profit pressures will likely implement two things: Layoffs — and a range of AI ...

Recent academic studies reveal a more complex reality. One investigation, led by Professor Milena Nikolova at the University ...