Today, the best sales teams are shifting their energy — and fast. The secret isn’t just about more calls or better scripts ...

Figuring out where to start with your call center? Read on for our expert guide to call center automation and optimization.

Developed by California-based Sledgehammer Games, "Call of Duty: Modern Warfare 3" required intensive costume preparation to bring military outfits to the screen.

Financial institutions need to overhaul their business onboarding processes to mirror the user-friendly experience we’ve come to expect on the consumer side.

How to make call on WhatsApp without saving the number: Here’s how With this new update, WhatsApp has made calling more efficient and convenient. Whether you need to make a quick business call ...

Liz Baxter, a careers advisor at Nottingham College in the UK, is offering coaching lessons to Gen Zers grappling with "telephonophobia," which is the fear of making or receiving formal phone calls.

Does your business only make internal calls? Here’s how you can enable external calling. Communication is the backbone of any business, and it’s essential to ensure that it is both efficient and ...

A new type of technological tool has entered the workforce recently. It is artificial intelligence taking over the workspace like a wildfire. There is almost no niche of business that it hasn't ...

A survey found that only 16 percent of Gen Z and millennials think phone calls are a valuable use of time.

A group of business leaders is calling on President Biden to step aside and make way for a replacement atop the Democratic Party’s presidential ticket.

Scott Bessent, President-elect Trump's pick for treasury secretary, will appear for a Senate Finance Committee confirmation hearing on Thursday, where he will discuss the incoming president's ...