Three years after the launch of the 988 Suicide & Crisis Lifeline, the service is seeing increased call, chat and text volume ...

The Rice Steele 911 Center is being relocated from Owatonna to Faribault, and leaders on the project say they are making ...

Russia pounded Ukraine with hundreds of drones and missiles on Friday in the largest attack of the war — just hours after ...

Russia launched a record number of drones at Ukraine overnight into Friday, striking multiple buildings and residential areas ...

A major fire response is underway in Greater London after a blaze broke out within some railway arches in South Harrow. The ...

The city of Aurora’s newly-launched “first point of contact” — called myAurora 311 — is now fielding around 400 calls each ...

The SafeUT Crisis Chat and Tip Line is a Utah service that provides real-time, emotional support and crisis prevention 24/7/365 to students, parents, and educators. You can chat with a licensed ...

The Phoenix Mercury's All-Star Satou Sabally is the WNBPA players' representative for the union. She explains her stance on ...

During a mid-June event at Otter Creek Church, musicians and activists praised PEPFAR for saving millions of lives and urged ...

By: Casey Smith Indiana Capital Chronicle For The Republic INDIANAPOLIS — Following months of scrutiny over millions in ...

To think that I never would have known about these historical events if not for PBS, and that we are now considering robbing ...

From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes.