Here’s how leaders can apply motivational interviewing techniques to build trust, reduce resistance and empower employees.

Job satisfaction among nurses is a critical determinant of workforce stability, care quality, and patient outcomes. Recent studies in Oman and the broader Eastern Mediterranean Region (EMR) confirm ...

Imagine strolling into your local grocery store, ready to grab your weekly essentials, only to be met with an unsettling ...

Burnout among health care workers has decreased since the COVID-19 public health emergency ended, but has not returned to ...

FWD Insurance continues to advance its customer service capabilities through the integration of generative AI technology into its Voicebot and Chatbot systems. This enhancement improves operational ...

Three-quarters of Gen Zs (74%) and millennials (77%) believe GenAI will impact the way they work within the next year ...

The trial of Sean “Diddy” Combs is over. The rapper turned mogul faced federal charges on prostitution, sex trafficking and ...

According to a new TalentLMS poll, more than half of American employees are quietly slipping into a new age of workplace ...

Undrafted free agent signings might seem like long shots to contribute as rookies, but these 10 players could defy odds in ...

No, these aren't straightjacket blabberings due to another vicious bout of temporary madness; instead, they are just 10% of ...

Scrolling through feeds has become your substitute for meaningful interaction. It’s got all the allure of connection without ...

Rewind the days when Netflix played David to Blockbuster’s Goliath in the movie rental wars: one of its most consequential ...